Description

Job description

Tawkify is looking for a Vice President of Engineering who will be an integral part of the executive team and lead the Engineering, QA and Data Science departments. Desired candidates will have a strong background with high-growth start-ups, be adept at building new consumer applications and internal tools, foster a strong customer-service culture within the engineering team, be proficient in identifying & employing scalable state-of-the art technologies and have demonstrated leadership managing a distributed on-shore and off-shore team. 

Must be enthusiastic about recruiting, building and nurturing a team as you are about challenging technical problems that your team will solve. You will help shape, direct and execute our product vision. You'll be challenged to blend customer-centric principles, industry-changing innovation, and the reliable delivery of new technologies. 

RESPONSIBILITIES:

  • Able to comprehend and address both external and internal customer needs 

  • Foster a culture of technical excellence,  service ownership, process improvement and professional/personal growth.

  • Collaborate closely with product and other departments reliant on Engineering to execute on the product roadmap and needed technical solutions.

  • Recruit, develop, and manage top talent onshore and offshore while maintaining and optimizing budgets to meet goals

  • Be deeply involved in managing architecture, execution, delivery, and quality

  • Make critical decisions and be proactive in foreseeing and resolving issues

  • Oversee the data science team & BI systems.  Ensure that these systems provide accurate, insightful and timely dashboards

  • Oversee dev ops and ensure that customer data is safeguarded and secure 

  • Recommend new technologies and identify when it is best to build vs. buy 

  • Strategize on and deliver engineering goals in support of product & business goals

MINIMUM REQUIREMENTS:

  • Bachelors or Masters in Computer Science or Engineering or equivalent relevant experience

  • 10+ years of software engineering experience including 3+ years executive experience

  • Experience working in high-growth technology companies

  • Experience partnering with the Product organization in co-creating executable product vision and roadmaps

  • Track record of delivering product on time, on budget, on scope & on quality

  • Experience building scalable applications and infrastructure

  • Strong experience with BI, Big Data, AI and ML technologies

  • Experience working with a distributed workforce of 10-50 people and/or managed  an engineering team of at least 10 people

  • Ability to work under tight deadlines while being flexible and responding to changing business and technical conditions

  • Experience working with cross-departmental teams including product, sales, marketing & operations

  • Excellent communication, presentation, interpersonal and leadership skills

  • Experience working with consumer and tech-enabled services.  Mobile and marketplace experience are a plus.

  • Experience with many of the following technologies, tools and platforms is a plus:  HTML5, CSS3, JavaScript, ReactJS, JQuery, LAMP Stack, Python, React/Express, Rest API in PHP, MySQL on RDS, Bull Queue, Airflow, Elasticsearch, Sagemaker, recurring billing platforms, QA automation platforms, BI platforms


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